How Your Wallet Data Is Used
Our Privacy Policy explains why we need account details before access, how we match a payment record to the correct account, and when we keep a transaction reference for support checks. A DANA, OVO, GoPay or QRIS reference can help us trace a status question without
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asking you to resend private credentials. Bank transfer and virtual account records may also be retained for reconciliation. We use device and session details to keep your login connected across a phone browser and desktop browser, while access remains where local law permits. We do not
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ask for your wallet PIN or one-time security code through support. If a policy change affects collection, use or retention, we will present the updated wording through the account area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.